Privacy policy

Last Updated: May 30, 2025

This Privacy Policy explains how Carve and Burn Designs, Inc. ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website, carveandburn.com (the "Site"), make a purchase, or interact with us. Your privacy is important to us, and we are committed to being transparent about our data practices.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

a. Personal Information You Provide

We collect personally identifiable information (PII) that you voluntarily give us when you:

  • Register an account: Your name, email address, and password.
  • Place an order: Your name, billing address, shipping address, email address, phone number, and payment information (e.g., credit card details).
  • Sign up for our newsletter: Your email address.
  • Contact us: Any information you provide in your communications with us.

b. Non-Personal Information

When you visit our Site, we automatically collect certain non-personal information about your device and Browse activity. This includes:

  • IP address: Your computer's Internet Protocol address.
  • Browser type and version: Information about the web browser you're using.
  • Device information: Details about your device, such as operating system and screen resolution.
  • Referring URLs: The website you came from to reach our Site.
  • Pages viewed: Which pages you visit on our Site.
  • Time spent on pages: How long you spend on each page.
  • Clickstream data: Your navigation paths on our Site.

c. Financial Information

When you make a purchase, we collect financial information necessary to process your transaction. This may include credit card numbers or other payment details. This information is processed securely by our payment service providers and is not stored directly on our servers.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Process Orders: To fulfill your purchases, process payments, and manage returns and exchanges.
  • To Manage Your Account: To create and maintain your user account, allowing you to access your order history and preferences.
  • To Send Marketing Communications: With your consent, to send you newsletters, promotional offers, and updates about our products and services. You can opt-out of these communications at any time.
  • To Enhance Site Security: To protect our Site from fraud, unauthorized access, and other security threats.
  • To Improve Your Shopping Experience: To personalize your experience, understand your preferences, and improve our website's functionality and offerings.
  • To Provide Customer Support: To respond to your inquiries, provide assistance, and resolve issues.

3. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: We share information with trusted third-party service providers who perform functions on our behalf, such as payment processing, shipping, website hosting, email delivery, and marketing assistance. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
  • Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Site of any such change in ownership or control of your personal information.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.

4. Cookies and Tracking Technologies

Our Site uses "cookies" and similar tracking technologies (like web beacons and pixels) to enhance your Browse experience, analyze site usage, and support our marketing efforts.

  • What are Cookies? Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work more efficiently and provide information to the site owners.
  • How We Use Them:
    • Essential Cookies: Necessary for the website to function, enabling core features like security, network management, and accessibility.
    • Performance/Analytics Cookies: Help us understand how visitors interact with our Site by collecting and reporting information anonymously. This helps us improve our website's design and functionality.
    • Functionality Cookies: Allow us to remember your choices and preferences (like language or region) to provide a more personalized experience.
    • Advertising/Targeting Cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
  • Your Choices: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your device. However, if you disable cookies, some features of our Site may not function properly.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • Order Information: We retain order information for a period of [3] years after a transaction for accounting and warranty purposes.
  • Account Information: Your account information is retained as long as your account remains active. If you close your account, we will delete your data within [NUMBER] days/months, unless a longer retention period is required by law.
  • Marketing Communications: We retain your email address for marketing purposes until you unsubscribe.

Once the retention period expires, we securely delete or anonymize your information.

6. Data Security

We are committed to protecting the security of your personal information. We implement reasonable physical, technical, and administrative safeguards designed to protect the information we collect from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. International Data Transfers

If Carve and Burn Designs, Inc. transfers your personal information outside of [COUNTRY/REGION, e.g., the United States], we ensure a similar degree of protection is afforded to it by implementing at least one of the following safeguards:

  • Transferring personal data to countries that have been deemed to provide an adequate level of protection for personal data by [RELEVANT AUTHORITY, e.g., the European Commission].
  • Using specific contracts approved for use by [RELEVANT AUTHORITY] which give personal data the same protection it has in [COUNTRY/REGION].
  • Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the [COUNTRY/REGION] and the US. [NOTE: Update based on current data transfer mechanisms, e.g., Data Privacy Framework for US/EU]

By using our Site, you consent to the transfer of your information to countries outside of your country of residence, which may have different data protection rules than those of your country.

8. Your Privacy Rights

You have certain rights regarding your personal information. You can:

  • Access Your Data: Request a copy of the personal information we hold about you.
  • Rectify Your Data: Ask us to correct any inaccurate or incomplete information we have about you.
  • Delete Your Data: Request that we delete your personal information, subject to certain legal obligations we may have to retain it.
  • Object to Processing: Object to our processing of your personal information in certain circumstances.
  • Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before fulfilling your request.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or if you wish to exercise your privacy rights, please contact us at:

Carve and Burn Designs, Inc.
Email: info@carveandburn.com 
Address: 4444 SW 71st ave #106, Miami, Florida 33155